Frequently Asked Questions
Have a question and need some answers quickly? Read through our FAQs page that may help to answer some more pressing questions.
Who do I contact to rent an allotment in Buckhurst Hill?
Contact Buckhurst Hill Leisure Gardens Association who manage the allotments on behalf of the parish council
Marcia Levan-Harris
07789 003284
Where is the library and what are their opening times?
Buckhurst Hill Library is situated at the top of Queens Road (No. 165).
Tel: 03330 132646
Opening times are Monday and Wednesday 9.30 am-5.00 pm managed by the Parish Council;
Operated by Essex County Council:
Tuesday 9 am-7 pm,
Thursday 9 am-1 pm
Saturday 9 am- 5pm
Where can I find a dentist in Buckhurst Hill?
Valley Dental Practice, 83 Loughton Way, IG9 6AS – 020 8504 5787
The White House Dental Practice, 2 Roding View, IG9 6AQ – 020 8504 9393
Paul Isaacs, 11 Queens Road, IG9 5BZ – 020 8505 8008
Do you have a list of doctors in the area?
Kings Medical Centre, 23 Kings Avenue, IG9 5LP – 020 8504 0122
Palmerston Road Surgery, 18 Palmerston Road, IG9 5LT – 020 8504 1552
The River Surgery, 16 Rous Road, IG9 6BN – 020 8504 7364
Who do I contact to remove flytipping?
Who do I contact to remove flytipping?
Call the flytipping HOTLINE – 01992 564297
Where can I obtain free recycling bags?
Buckhurst Hill Library
Buckhurst Hill Convenience Store
Post Office
Queens Food and Wine
Premiere & post Office
Valley News
Valley Mini Market
How do I report a dead animal?
Both domestic and wild animals (eg. deer – dead squirrels/rabbits, etc.) will not be treated as an emergency. However, large animals such as deer, which obstruct traffic on the road, will be treated as an emergency.
To report traffic accidents, spillages or highways related emergencies
- Vehicle Traffic Accidents
- Liquid / oil spillage likely to cause a danger
- Large amount of dumped refuse causing an obstruction to a footway or road
- Large street cleansing problem that require immediate attention, eg hazardous, asbestos, broken glass, spilled lorry load, etc.
The Waste Management call out system can be contacted by telephone on:-
01992 564608
Monday to Friday (09:00 – 17:00 hrs)
01992 564000
Monday to Thursday (17:00 – 09:00 hrs), Friday (17:00) to Monday (09:00 hrs), All Bank Holidays
What should I do if I see an abandoned vehicle?
Abandoned vehicles on council housing estates should be reported to the appropriate area housing Office.
If the vehicle is on the road in a dangerous position or condition, Contact Essex Police.
How do I report a highways issue?
Via Essex Highways, further information may be found at
https://www.essexhighways.org/transport-and-roads.aspx
To report Abandoned Vehicles
Tel: 01992-564608 (Mon to Fri 8am to 5pm)
01992-564000 (Sat/Sun/Bank Hols and after 5pm)
How do I contact the Community Police Team?
For non-emergency issues either call 101 or email EppingForestCPT@essex.pnn.
Which roads are gritted in Buckhurst Hill and where are the salt bins?
How do I report a road or pavement issue?
How do I report a rubbish problem?
Can’t find what you’re looking for?
Drop us an email at office@buckhursthillpc.gov.uk or you can also call us on 020 8498 9933 during office hours.
